I'm currently looking at an email from US Airways customer support, where the only return contact info available in the email is a physical mailing address WTF -- And a visit to the US Airways website reveals a similar
over-reliance on snail mail. I mean, who does that? Still? Granted a little bit of on site digging reveals, gasp, phone numbers! I guess somebody's still into paper modes of communication -- as the below "Fax to Email" pitch from Dragon's Den, the UK version of Shark Tank, proves -- because the US Postal Service still, you know, exists.
But for how long?Source: http://feedproxy.google.com/~r/Techcrunch/~3/fXmtdXlxQic/
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